Tech support that extends your team not your workload.

HITS partners with senior communities, disability organizations, clinics, churches, libraries, and other groups to provide patient, high-quality tech support to the people you serve.

Program Types

On-site tech days

For residents and members

Remote tech concierge support

Ongoing assistance for your community

Workshops

On scams, online safety, and digital basics

Family and caregiver support sessions

Help families support their loved ones

Custom programs

For specific populations (e.g., veterans, low-vision clients, disabled adults)

Benefits to Partners

  • Reduce staff time spent on tech troubleshooting
  • Improve satisfaction with digital services (portals, apps, devices)
  • Support safe use of online health and financial tools
  • Demonstrate added value and care to residents, members, and families

Platform Features for Partners

  • Admin-level dashboard to view appointments, usage, and trends
  • Activity logs and security monitoring for transparency
  • Dispute and payment overview
  • Configurable settings to match partner policies and programs

Ready to Partner with HITS?

Let's discuss how HITS can support your community.