May 6
Fraud Watch Live
Virtual workshop
Spotting phone & email scams
Essential Guides
Plain-language tutorials covering email, messaging, browsing, and smart devices.
- Email mastery series
- Video chat starter kit
- Smartphone basics
Safety & Security
Programs that help members spot scams, protect passwords, and browse confidently.
- Scam response workshop
- Digital hygiene checklist
- Safe online banking course
Daily Life Apps
Step-by-step walkthroughs for telehealth, grocery delivery, rideshares, and more.
- Telehealth in 20 minutes
- Photo organizing lab
- Smart home setup
Upcoming events
May 15
Telehealth Confidence Clinic
Small group (NYC)
Preparing for doctor visits online
May 22
Caregiver Tech Toolkit
Virtual series
Organizing schedules & medications
Weekly Tip Sheet
Concise, printable advice to keep members current with new features and privacy changes.
Knowledge Base
Search hundreds of visual guides written in large type with screenshots and captions.
Office Hours
Drop-in video sessions where specialists answer questions and demonstrate tasks live.
Frequently asked questions
Do I need to be a HITS member to access resources?⌄
Members receive full access to guides, classes, and recordings. We offer select resources free for caregivers and community partners.
Are materials accessible for low-vision users?⌄
Yes. All downloads include large-type PDFs, closed captions, and high-contrast slides. We also support screen readers.
Can I request a custom tutorial?⌄
Absolutely. Submit a topic request and our curriculum team will schedule it in an upcoming release cycle.