Friendly tech help, on your terms.
Whether it's a phone that won't cooperate, a TV that lost its signal, or an online account you can't get into, HITS sends a patient tech specialist to help you step by step at home or remotely.
We support seniors and disabled adults, along with the caregivers and families who stand beside them.
What We Help With
How a Visit Works
Share what you need
You share what you need help with and where you're located.
Pick a time
You pick a time that works for you.
See the cost upfront
You see the visit cost and any travel fee upfront.
Get one-on-one help
Your specialist arrives, listens first, and works at your pace.
Receive summary
You receive a simple summary and a clear receipt after your visit.
Senior / Client Account (Dashboard Overview)
With your HITS account, you can:
- See upcoming visits and appointment details
- View your visit history and receipts
- Update your contact information and preferences
- Send messages to your specialist or support
- Rate your visits and share feedback
Safety, Respect & Accessibility
We take extra care with our senior and disabled clients. Our specialists are trained to slow down, explain each step, and always ask before making changes. We never pressure clients into buying extra products or services they don't need, and we adjust our pace, communication, and tools to match each person's needs.