Resources
Guides, checklists, and workshops to stay confident online.
Our resources are written in plain language, with large print options and step-by-step screenshots whenever possible.
Resource Categories
Getting Started
Phone, tablet, computer basics
- Setting up your first smartphone
- Understanding your tablet
- Computer basics for beginners
- Connecting to Wi-Fi
Safety & Scams
Passwords, fraud, safe browsing
- How to create strong passwords
- How to spot fake emails and text messages.
- Safe online shopping
- Protecting your personal information
Daily Life Online
Telehealth, grocery delivery, rideshare, banking
- Using telehealth portals
- Ordering groceries online
- Rideshare apps for seniors
- Online banking basics
HITS Help Sheets
Printable checklists seniors and disabled adults can keep near their devices
- Quick reference: Video calls
- Quick reference: Email basics
- Quick reference: Password reset
- Quick reference: Wi-Fi troubleshooting
Sign up to access all HITS Help Sheets and member resources.
Types of Resources
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Large-print PDF guides
Step-by-step guides with large, easy-to-read text
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Short step-by-step videos you can pause and rewatch.
Visual tutorials you can watch at your own pace
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Live or virtual workshops
Interactive sessions with HITS specialists
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